btdbt's commitment to responsible gaming
Gaming should always be a source of entertainment — btdbt equips you with complete safety and protective tools to keep it that way.
Our pledge to responsibility
btdbt believes that online gaming should be an entertaining experience — not a source of financial stress or emotional hardship. That is why we place the safety of every player at the highest priority. To millions of users in Bangladesh, btdbt is known as a trusted platform — and the foundation of that trust is our responsible gaming policy.
We believe that with the right information and the right tools, any player can keep their gaming habits in check. On this page you will learn how to set your own limits, when to take a break, and where to get help when you need it.
Keep in mind — gambling is a risky activity. Some people can develop an addiction to gaming. That is why btdbt always encourages staying aware and seeking help in a timely manner.
For players aged 21 and above only. btdbt strictly prohibits gaming by minors.
Our protective tools
Deposit Limit
You can set your own limit on how much you deposit per day, per week, or per month. Once set, the limit takes effect immediately. Decreasing a limit is instant; increasing one happens after a set waiting period, so you do not make decisions impulsively.
Loss Limit
You can also set in advance how much you are willing to lose within a given period on btdbt. Once the limit is reached, placing further bets is automatically blocked. This is one of the most effective ways to stay within your budget.
Time-Out
btdbt offers the option to take a temporary break ranging from 24 hours to 6 weeks. During the break, no betting or deposits can be made from your account. Use this tool whenever you feel you need a rest.
Self-Exclusion
If you feel gaming is becoming hard to control, choose long-term self-exclusion. This option remains in effect for a minimum of 6 months. During the exclusion period, you will not receive any promotional messages.
Reality Check Reminders
At regular intervals, btdbt will remind you how long you have been playing and how much you have wagered. These reminders help keep you aware and support you in taking breaks at the right time.
24/7 Support Team
btdbt's support team is ready 24 hours a day, 7 days a week for any concern you may have. You can reach us via live chat or email in both Bengali and English. If you have any doubts or questions about gaming, do not hesitate to ask.
Recognising the signs of a problem
It can be hard to tell when gaming is becoming a problem, especially when it happens gradually. btdbt wants you to stay aware. If you notice the signs below, take action quickly:
Warning signs
- Repeatedly placing bets to try to recover lost money.
- Hiding your gaming from family or friends.
- Spending money meant for everyday expenses on gaming.
- Finding it difficult to stop playing.
- Feeling anxious about gaming or turning to it when upset.
- Betting with borrowed money or money from others.
If you notice any of these signs in yourself, there is no reason to feel embarrassed — asking for help takes courage. btdbt supports that courage.
Ask yourself
- Did I spend more than my budget last month?
- Is gaming affecting my daily life?
- Are people close to me concerned about my gaming?
- Am I playing just for fun, or to escape from stress?
- If someone asked me to stop playing, could I do it easily?
If these questions give you pause, contact btdbt's support team right away or set up self-exclusion.
How to set up self-exclusion
The self-exclusion process on btdbt is simple and quick. Just follow a few steps to temporarily or permanently close your account.
Log in to your account
Log in to your btdbt account and go to Account Settings.
Open the Responsible Gaming section
In Settings, select the "Responsible Gaming" option.
Choose a duration
Select a time-out (up to 7 days) or a long-term exclusion (6 months or more).
Confirm
Confirm your decision — it will take effect immediately. If you have any trouble, contact our support team.
During self-exclusion, btdbt will not send you any promotional emails or bonus offers. Even if you wish to return after the break, it will not be possible to reactivate your account before the set period has passed.
Managing your budget and deposit limits
More important than winning at gaming is your own financial security. btdbt's minimum deposit is ৳300, so users can play in small amounts and avoid large risks.
That said, having a deposit option does not mean it is wise to put in all your money. Set a fixed "entertainment budget" each month — an amount you can afford to lose without it affecting your daily life.
- Only play with money set aside for entertainment — not funds for essential expenses.
- Track gaming-related transactions on bKash, Nagad, or Rocket separately.
- Set your monthly deposit limit in your account in advance.
- Avoid the "just one more" mindset after a loss.
- Set a winning target, and stop when you reach it.
- Take regular breaks — avoid playing for long stretches without stopping.
Smart gaming tips
- Set a time and money limit before each gaming session.
- Do not play while drinking or feeling low.
- Do not expect to earn income from gaming — it is entertainment.
- Make time for other hobbies and your family.
Keep in mind
Gaming outcomes are never guaranteed. There is no guarantee of earning back bonuses or winnings. Always play within your means and let btdbt know if you experience any difficulties.
Age verification and protection of minors
btdbt strictly prohibits anyone under the age of 21 from accessing the gaming platform. Age verification is mandatory during registration. If an investigation finds that a user is under 21, their account will be closed immediately and all transactions will be reviewed.
If there are teenagers in your home, keep your devices secured with a password. Do not leave a device logged in to your btdbt account unattended. Talk to your children about online safety.
- Always log out of your account after use.
- Do not share your login details (password, PIN) with anyone.
- Enable Parental Controls on your device.
- Do not let anyone in your household use your account.
- Do not encourage minors to take an interest in gaming.
Contact us when you need support
btdbt support team
Our team is ready 7 days a week, 24 hours a day for any gaming-related concerns, help with setting limits, or assistance with self-exclusion.
You can reach us instantly via live chat, or send us an email:
Support is available in both Bengali and English. There is no hesitation needed when talking about gaming problems — our team is empathetic and maintains full confidentiality.
How to ask for help
If you feel gaming is having a negative impact on your life, take the following steps:
- First, set up self-exclusion or a time-out.
- Talk to us via btdbt live chat.
- Let a trusted friend or family member know.
- Seek professional counselling if needed.
Frequently asked questions
Play safe, play with joy
Enjoy any game on btdbt with responsible gaming in place. Check the FAQ if you have questions or contact our support team.