btdbt's Privacy Policy
btdbt gives the highest priority to the privacy of your personal information. This policy describes how we collect, use, and protect your information.
1 Introduction & Scope
btdbt ("we", "us", or "the platform") provides a safe and enjoyable online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") gives a detailed description of how information collected about you during your use of the btdbt website and related services is managed.
Scope of This Policy
This policy applies to all registered and unregistered users of the btdbt platform. By using our services, you agree to comply with the terms described in this policy. This policy does not apply to third-party websites or services that have their own privacy policies.
Changes to the Policy
btdbt reserves the right to change or update this privacy policy at any time. Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
2 Information We Collect
btdbt collects only the information necessary to operate our services properly and to improve your experience. We collect the following types of information:
Personal Identification Information
Information you provide during account registration, such as:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial Information
Information collected to manage transactions:
- Payment method type (bKash, Nagad, Rocket, or bank transfer)
- Mobile banking number (partially masked)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
Information automatically collected during platform use:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Page visits and click patterns
Gaming Activity Information
For monitoring your gaming experience:
- Play history and duration
- Bet amounts and results
- Bonus usage information
- Preferred games and categories
3 Purpose of Using Information
Collected information is used only for legitimate purposes. btdbt uses your information for the following reasons:
a) Service Operation & Improvement
We use your information to create and manage your account, process transactions, provide gaming services, and improve platform performance. It is also used to test new features and resolve existing issues.
b) Identity Verification & Security
btdbt is for adults only — that is, only for those aged 21 or above. We use relevant information for age verification, identity confirmation, and to prevent unauthorized access to accounts. Detecting and preventing fraudulent activity is also part of this process.
c) Customer Support
Our 24/7 live chat and email support team may use information related to your account to help resolve any issues or questions quickly. This ensures your problems are resolved promptly and accurately.
d) Responsible Gaming
By monitoring your gaming behavior, we aim to ensure responsible gaming. If unusual activity is detected, we may contact you or, if necessary, impose limits on your account.
e) Promotional Communications
With your consent, btdbt may inform you about bonus offers, promotional news, and platform updates. You can stop these communications at any time by contacting us.
4 Information Sharing & Disclosure
btdbt does not sell your personal information to third parties. However, information may be shared in certain specific circumstances:
Service Provider Partners
We work with trusted service providers for payment processing, technical infrastructure maintenance, and fraud detection. These partners operate under strict confidentiality agreements and may use your information only for specified purposes.
Legal Obligations
If disclosure of information is required under a court order, a lawful request from a government authority, or applicable law, btdbt may provide the necessary information to fulfill its legal obligations.
Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you in a timely manner before any such change.
5 Cookies & Tracking Technologies
btdbt uses cookies and similar technologies to improve your browsing experience. This section explains what cookies are and how we use them.
Essential Cookies
These are essential for the basic functioning of the platform. Maintaining login sessions, security verification, and saving language preferences are managed through these cookies. They cannot be disabled.
Functional Cookies
Used to remember your preferences and settings, such as your preferred game category or display settings. These ensure your personalized experience.
Analytical Cookies
For analyzing platform usage and monitoring performance. This data is used in aggregate form and does not identify any individual user.
6 Data Protection Measures
btdbt applies industry-standard security measures to protect your personal and financial information. Our key security measures are:
SSL Encryption
All data exchanged between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. This protects your sensitive information from unauthorized access.
Secure Data Storage
Your information is stored on secure and encrypted servers. Passwords are always kept in hashed form — never in plain text. Regular security audits are conducted.
Access Controls
Only authorized staff can access your information for specific needs. All access is logged and reviewed regularly.
Fraud Detection
Systems are in place to automatically detect unusual transactions or login activity. If suspicious activity is detected, account protection measures are taken immediately.
7 Your Rights & Choices
btdbt believes you should have full control over your own information. To that end, we provide you with the following rights:
Right to Know
You can contact us at any time to find out what information we hold about you. We will provide you with a copy of your information within a reasonable time.
Right to Correction
If any information stored in your account appears to be incorrect or incomplete, you can contact our customer service to request a correction. Subject to identity verification, we will make the necessary changes promptly.
Right to Deletion
In certain circumstances, you may request the deletion of your account and associated information. Please note, however, that some information may be required to be retained for a specified period for legal or regulatory reasons.
Right to Withdraw from Marketing Communications
You can request to stop receiving promotional emails or messages at any time. However, important account and transaction-related messages cannot be stopped, as they are part of the service.
8 Data Retention Period
btdbt does not retain your information longer than necessary. The retention period depends on the type of information and applicable legal requirements.
Active Account Information
Your information is retained for as long as your account is active. Even after account closure, certain information may be retained as required by law.
Financial Transaction Records
Financial transaction records are generally kept for an extended period, as they fall under legal and accounting obligations.
Technical Log Data
Server logs and technical data are generally kept for a limited period and then securely deleted.
9 Protection of Minors
btdbt's services are strictly for those aged 21 or above only. We do not knowingly collect information from any minor. Age is verified at registration and may be verified through identification documents if needed.
If it is confirmed that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the channels below. btdbt's privacy team is always ready to respond to your messages appropriately.